48h Response
On site
AI Monitoring
Watching 24/7/365
Real Techs
Licensed & Vetted
Discounted Repairs
10% Off
Member benefit
One-time $50 credit for Inspection or Panel Cleaning when you join Otovo Care.
New members get one $50 credit toward their first Inspection, Panel Cleaning, or both. After that, the ongoing membership benefit is 10% off repairs and 5% off add-ons.
Select your plan
Customize based on your equipment for the perfect fit.
Your System
I have:
Billing Cycle:
Save with yearly billing
Core
Essential monitoring for peace of mind
- 48-Hour Response Guarantee
- 24/7 Solar and Battery Monitoring
- Mobile App Access
- Remote Troubleshooting
- 10% Off Repairs
- 5% Off Add-Ons
Prime
Most popular - priority service when you need it
- 24-Hour Response Guarantee
- 24/7 Solar and Battery Monitoring
- Mobile App Access
- Remote Troubleshooting
- 10% Off Repairs
- 5% Off Add-Ons
- Priority Scheduling
Ultra
Complete coverage for total peace of mind
- 12-Hour Response Guarantee
- 24/7 Solar and Battery Monitoring
- Mobile App Access
- Remote Troubleshooting
- 10% Off Repairs
- 5% Off Add-Ons
- Priority Scheduling
Feature breakdown
Full transparency on what you get.
| Core | Prime | Ultra | |
|---|---|---|---|
| 24/7 Solar & Battery Monitoring | |||
| Mobile App Access | |||
| Response Time | 48 hours | 24 hours | 12 hours |
| Priority Support | — | ||
| Remote Troubleshooting | |||
| Repair Discount | 10% | 10% | 10% |
| Add-On Discount | 5% | 5% | 5% |
| Priority Scheduling | — |
Member rewards
Included with Every Membership: Loyalty Rewards
Stay longer, unlock more. Every member automatically earns rewards throughout the year.
Common questions
Does this replace my installer warranty?
No, it complements it. Installers often have long wait times. We get you running fast, and can often work with manufacturers on warranty claims.
What if I don't have a battery?
That's fine! Select "Solar Panels" only in the configurator above. We monitor solar-only systems to ensure maximum production and savings.
How does the 48h response work?
If your system goes down, a technician will be at your home within 48 hours of you approving the visit.
Can I cancel anytime?
Yes. There are no long-term contracts for the monthly membership. We believe our service should earn your business every month.
What is the Loyalty Rewards Program?
Every Otovo Care member is automatically enrolled at no extra cost. Rewards unlock throughout the first year, including expert videos, complimentary panel cleanings for eligible plans, an ebook with coupons, and a one-year thank-you from our CEO.
Don't wait for
the blackout.
Join thousands of protected homes today. Setup takes less than 5 minutes.