Loyalty Rewards Program
A thank-you for staying. Not a tier to climb.
Every Otovo Care member is automatically enrolled in the Loyalty Rewards Program. No points, no sign-up, no fine print — just a few thank-yous that arrive as your energy system gets older.
See your reward timelineBuilt for members
A loyalty program designed to give, not ask.
The Loyalty Rewards Program runs alongside your membership. Every member is enrolled automatically, and the perks unlock as your system matures. Think of it less as a feature and more as our way of saying thanks. The longer you stay, the more shows up in your inbox.
How it works
You're already in
Every Otovo Care member is enrolled automatically the day their membership starts. Nothing to sign up for.
Rewards unlock over time
Perks arrive over time — starting at month 3 and running through your first year.
We tell you when each one's ready
You'll get an email the moment a reward unlocks. Claim or book it whenever suits you.
The reward timeline
Rewards arrive throughout your first year. Eligibility is based on your active membership plan when each reward unlocks.
Educational video from our team
All members (Core, Prime, Ultra)
Complimentary panel cleaning + rapid inspection
Ultra members
Ebook: “Solar, season by season” — with coupons inside
All members
Complimentary panel cleaning + rapid inspection
Prime & Ultra members
A note from our CEO + educational video on year-two tips
All members
Month 3 · All members
A few minutes with our team.
Your month-3 reward — a video from one of our energy system experts. For every member, every tier.
Three months in, your system has found its rhythm — and a question or two has probably bubbled up. The first Loyalty Reward is a short video from one of our solar experts: a quick hello and a couple of things worth watching for. No pitch, no follow-up.
Month 5 & 10 · Prime & Ultra
Clean panels. On us.
A complimentary wash and rapid inspection — part of the Loyalty Rewards Program for Prime & Ultra members.
- Wash the panels, carefully and the right way
- Inspect the system for visible issues
- Share anything worth knowing before it becomes a problem
Month 7 · All members
A read for the next rainy day.
Your month-7 reward — our seasonal solar guide, “Solar, season by season.” Coupons tucked inside.
The guide is a short, no-fluff read on what to expect across the year, the small habits that add up, and when a dip is just a dip. A few coupons for our services are tucked inside, too.
Month 12 · All members
One year in. A note from our CEO.
The final reward — a personal note from William J. (John) Berger, and a head start on year two.
At twelve months, your reward is a personal thank-you from John, our founder, alongside an educational video on what year two usually brings.
Common questions
Yes. No charge, and no upsell attached.
Thanks for staying with us.
Solar is a decision you live with for decades. We'd like the years to feel looked after.
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